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Health and Family Welfare Department
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Government of Gujarat



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108 Services

Government of Gujarat is committed to provide Emergency Response Service through toll free number 108 for Medical, Police and Fire emergencies. In order to ensure efficient delivery of service to the people of Gujarat, GVK Emergency Management and Research Institute has been appointed as nodal agency under PPP (Public Private Partnership) model to professionally manage and deliver comprehensive, speedy, reliable and quality emergency service in Gujarat.

The launch of 108 Services in Gujarat on 29th August 2007 has heralded a new era of emergency medical care in the state. The service has revolutionized the response to the people in distress and ensured access and affordability for the benefit of people of Gujarat. GVK EMRI operates 108 services in 11 states including Gujarat. With ongoing addition of ambulances, there would shortly be 506 ambulances under 108 service in Gujarat to provide Emergency Response to the entire population of 6.05 crores, covering all the districts. Since launch 108 has attended more than 22 lakh emergencies and saved more than 1 lakh lives in life threatening situation. 20,265 deliveries have been assisted by EMTs of 108 ambulances or at Scene. It currently responds to between 2000-2200 emergencies on daily basis.

108 Emergency Service has become a synonym of trust and promptness in responding to all kind of emergencies. The service caters to Police, Fire and Medical emergencies 24X7 all across the state and is provided free of charge to the users. The model of Sense, Reach, Care and follow up is operationalized by GVK EMRI with best in class technology and dedicated professionals. Ninety nine percent of the calls received on 108 are attended in less than one ring which is better than global standards.

108 has plunged into action to save the precious lives of citizens irrespective of caste or creed during many disasters in Gujarat. One of the crucial differentiator of this service is the passion, integrity, empathy, motivation and professionalism inculcated in its team, which is visible loud and clear.

Emergency Management and Research Institute

Total Medical EM & Pregnancy related cases F.Y. 2010-11

Total Medical EM & Pregnancy related cases F.Y. 2009-10

Level of Delay – Maternal Death Verbal Autopsy

Total Medical EM & Pregnancy related Cases for FY 2008-2009

Total Medical EM & Pregnancy related Cases for FY 2007-2008

Permanent Emergency Response Centre being built at Kathwada

EM CARE - Towards Saving Lives and Bringing Hope - May 2012 Issue

Visitors Photographs

Visit of Foreign Nationals

Visit of Health Minister, Himachal Pradesh

Visitor from Senegal

Visitor from South California University
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